Is Ebay killing the goose that laid the golden eggs?
Many Power sellers at the Ebay live conference voiced their opinions about how unhappy they are with the new increase in rates by Ebay, the inability to provide buyer's response, and their frustration with Paypal.
Ebay is rolling out a lot of benificial programs for their best sellers - but the sweeping changes are making many of their power sellers very uncomfortable.
Much of the frustration lies with the fact that buyers are favored in transactions. Cliff Ennico J.D. pointed out at his packed seminar on the "Legal Aspects of Doing Business on eBay" that Ebay is just doing what the legal system does in favoring the buyer. Seller have to expect a 1-2% loss rate on their sales. Fellow attendees who dealt in big ticket items seemed to have the most problems. Those in low margin businesses did not seem to care about a few deadbeats.
Although the website said this would be the last Ebay live I heard today Ebay is just skipping a year and plans the next conference in Orlando in 2010.
Many at the conference were also disappointed that Ebay chose not to provide the handouts to the attendants this year.
"It's too much to take in, I would like to go to all the lectures but they sometimes schedule 12 at a time!" lamented a newbie.
The quality of the speakers has overall been excellent. This is a field that changes dramatically from year to year.
One of the biggest changes has been embracing Web 2.0. There were many lectures on Cross Channel marketing, SEO, and Blogging for the Ebay community.
The need for Video was described as the perfect storm by Speakers Steve Lindhorst and Mikal Belicove. With Web 2.0 spurred on by YouTube success, and the need for more teleconferencing due to high gas prices.
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